JIDÉ processes your personal data in accordance with the GDPR. This policy briefly explains which data we collect, why we collect it, and how it is protected. We collect your name, surname, e‑mail address and phone number, as well as professional data in a B2B context. We also process the content of the forms you submit (contact, product information, after‑sales service), along with technical data such as IP address, logs and essential cookies. Anonymous statistics may also be generated when you give your consent. This data is used to respond to your requests, ensure commercial and technical follow‑up, improve our website and services, and comply with our legal obligations, including warranty and invoicing requirements. The processing is based on the execution of your request, legitimate interest, legal obligation, or your consent, particularly for cookies and newsletters. Data is shared only with our technical service providers, logistics or after‑sales partners, and with competent authorities when legally required. It is never sold. Retention periods are as follows: duration of the customer relationship plus five years for customer data, the lifetime of the product for after‑sales data, twelve months for logs, and variable durations depending on the type of cookie. You have the rights of access, rectification, erasure, objection, restriction, portability, and withdrawal of consent. You can exercise these rights by contacting privacy@jide.be. We protect your data through encryption, access control, backups and system monitoring. We use essential cookies, supplemented by statistical or marketing cookies that require your consent via the cookie banner. The data controller is JIDÉ, reachable at privacy@jide.be.